
New patients
We know joining a new dental practice can feel uncertain. Our job is to listen, assess carefully, explain clearly and make the next step easy to understand.
Care starts with listening.
We take time to understand your concerns, what you want from your care and anything that makes dentistry difficult for you. Our aim is that you feel respected, informed and looked after from the first appointment.
- New private patients are welcome
- Selected NHS availability is subject to practice capacity
- Please give at least 48 hours’ notice if you need to cancel
A proper assessment, not a rushed check.
Your first appointment is designed to build a complete picture of your oral health and establish what, if anything, needs attention.
- Head, neck, muscles and glands
- Soft tissues of the mouth
- Gum health
- Jaw joints and bite
- Teeth and existing restorations
- Routine oral cancer screening
- X-rays where clinically indicated
- Clinical photographs where useful
We can slow the pace down.
If you are anxious, tell us before or during your appointment. We can structure care more gradually and explain each stage. Suitable patients may also be referred to the sedation service at Cheshunt.
Clear about availability.
Existing NHS patients should normally use their recall link or contact the practice they attend. NHS capacity is finite and new-patient availability can change. New child NHS appointments may be available subject to demand. Private appointments and high-value treatment plans can also be discussed with the team.
Useful answers before you decide.
What happens if I have not attended for more than two years?+
NHS England does not operate dental “registration” in the old sense. If you have not attended for an extended period, please contact the practice so the team can advise on current NHS availability.
Do you see nervous patients?+
Yes. Tell the team when booking so we can help make the appointment more manageable.
Can I spread the cost of private treatment?+
Finance or payment options may be available for eligible private treatment. The team can explain the current options.
Three disciplines.
One joined-up plan.
Implant, restorative and orthodontic expertise brought together around one patient.
Meet the teamKeep exploring.
Start with a conversation. We’ll take it from there.
Choose your preferred practice or send a Smile Enquiry and the team will help you take the next step.